FREQUENTLY ASKED QUESTIONS

How long do Elysian Lash Extensions last?

Our DIY eyelash extensions are designed to last up to 10 days! To ensure lashes last the desired amount of time, please visit our Learning Centre.

I’ve never used strip lashes before, can I use Elysian DIY lashes?

Of course you can! Our lash extensions are suitable for everyone, no matter what age, gender or experience level. We have everything you need to get started available for you in our Learning Centre.

I want to purchase Elysian DIY lash extensions but I don’t know where to begin?

Our DIY Lash Extension Kit comes with absolutely everything you need to get started! You can purchase it here. We have many resources available to help you learn how to apply, maintain and remove your DIY Lash Extensions in our Learning Centre.

How do I apply DIY Lash Extensions?

Don’t Worry! We’re here to help every step of the way! Visit our Learning Centre for step-by-step instructions on how to apply your lashes. Please ensure you conduct a patch test before use.

Are Elysian Lash Extensions safe for sensitive eyes and those allergic to traditional lash extension adhesives?

Our products are free from cyanoacrylate, formaldehyde and latex (chemicals most likely to cause irritation). Please keep in mind that individual sensitivity levels vary, so it is extremely important that you conduct a patch test before use.

What ingredients are in Elysian Lash Removal Serum, Bond and Sealer?

Lash Removal Serum: White Mineral Oil, Laureth-4, Isododecane, 2-phenoxyethanol, Tween 80, Ethyl Hexyl Glycerol, Propylene Glycol
Lash Bond: Acrylic Resin, Aqua
Lash Sealant: Aqua, Acrylates, Propylene Glycol, Phenoxythanol/ Ethylhexyl Glycerin, Octanol

How long will it take me to apply my own lash extensions?

Say goodbye to lash appointments that last over an hour! While it may take a little longer the first few times to attempt to apply them, it generally will only take 10 minutes to apply your lash extensions!

I wear glasses/contact lenses, can I still use Elysian DIY Lash Extensions?

Yes, you can! Our products have been tested to ensure safe use with contact lenses. Our products don’t have any toxic or harmful ingredients and cater to those with sensitive eyes. While all sizes shouldn’t cause any discomfort under glasses, we offer shorter length options as part of our kit which sit comfortably under glasses. Please ensure to patch test before first use.

Are Elysian Lash Extensions reusable?

Yes. Our lashes are designed to be reused! If treated with care and cleaned in accordance to our instructions, each set of lashes can be reused up to 5 times. You can follow our removal and cleaning guides for instructions on how to reuse the lashes in our Learning Centre.

Are Elysian Lash Extensions waterproof?

Our lash extensions are water and sweat resistant so you can go about your daily activities without a worry. We do recommend avoiding excessive water exposure to the lashes to ensure optimal longevity and recommend washing your face in sections to avoid getting lashes wet.

I have very thin/ not many natural lashes, can I still use Elysian Lash Extensions?

Absolutely, our bond will adhere to whatever lashes you do have, even if they are thin or short. Just ensure to place bond at the base of lashes.

Can I wear mascara on top of my Elysian Lashes?

No, please refrain from using mascara over our lash extensions.

Will Elysian Lash Extensions damage my natural lashes?

We are committed to sourcing and using only the best products with safe ingredients, our products do not include any toxic or harmful ingredients and are safe for sensitive eyes. Please ensure to ALWAYS use the Elysian Removal serum to take off lash extensions. Pulling off the extensions without using the removal serum will result in damage to your natural lashes. Please follow our application and removal guides to ensure natural lashes are not damaged.

What do I do if I got some Elysian Bond on my eyelid/skin?

That’s totally fine, simply use a Q-Tip or cotton bud soaked in some makeup remover and gently wipe bond off skin.

My bond is getting a little clumpy, why?

Please ensure you tightly close your Elysian Bond bottle after every use. As the bond is designed to dry extremely fast, if it is exposed to air for too long it may start to get clumpy.

My Elysian Lash Extensions feel really heavy and uncomfortable, what do I do?

It is normal for your extensions to feel a little heavy at first, as you get used to them, it should start to feel normal.
If it persists after a few days it may be due to a few reasons including:
Using too much Bond. Ensure you only use a very small amount of bond when applying lashes.
Placement of lashes. Ensure you place the extension band 1mm away from waterline. If extension is too big for your eyes (length ways), feel free to trim them a little on the inner corner.
Style choice. Select another style choice that has a little less volume.
Too many clusters. Lessen the number of clusters you apply to your eye. Don’t overlap them or place them a little further apart.

What should I do if only one of my lash clusters starts to come off?

Simply remove that one cluster using our removal serum (be careful not to place removal serum on surrounding lashes) and re-apply the cluster using the same application method. Application and removal guides can be found in our Learning Centre

What are your ethical practices?

Elysian lashes are manufactured 100% cruelty-free and vegan! No products are ever tested on animals.